Abysmal Experience

On Sunday the 16th of March 2025 at 14h03, I called DSTV to renew my subscription however the experience I had left me disappointed even regretting why I called DSTV in the first place. I spoke to Promise who seemed willing to help but her defensive attitude made it difficult for her to understand my concern. I then asked her to call her manager, who came to the phone and introduced herself as Mavis Madondo, Promise's manager, the less I say about Mavis the better. Her arrogance is on steroids and her condescending attitude is revolting. I want nothing to do with DSTV and I'm relieved that I'm only left with a few days before the end of my contract and fortunately, there are alternatives.