Abusing Monopoly

<p>I called the dstv help desk to upgrade to the premium package and was told that I owe R4.44 and my connection was terminated. Reason given was that I dit not have the required funds on my chosen connection date thus they had to charge me an additional R50 for reconnection fee. </p> <p> </p> <p>I went through the process of when my connection was supposed to be cut off and found that I had 3 days credit left on my account before the cut-off was suppose to happen.</p> <p> </p> <p>How many times could this have been the case? My reference number for my call is ********** 6-i174</p> <p> </p> <p>Call agents are trained to inform us to refer to our contracts and that we are in breach of contract hence they disconnect and have the right to do it.</p> <p> </p> <p>Cut me off for less then R5 and have to pay reconnection fee when they still owe me....wake up Mr. MULTICHOICE</p>