1 reviews | Active since Mar 2017

05 Mar 2017, 08:53

Abused by multichoice private installersr

<p>I bought a decoder on the 2017/03/01 from OK furniture was told it was gonna be installed on the next day. The installation guy called and ask if I was at home, I told him im on my way back , he then started to ask me questions like who I'm I staying with I told him I stay a lobe he said he is gonna come at night for the installation and he loves me.. I said No until today my dstv is not installed I'm sitting with a decoder and yet paid for..I called multi choice they gave me installers and they told me they do not install for OK ...why did I pay R599 including installation if I can't get it done ..now I need to pay for installation which i already did .</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 08:13
Official

Dear Sindi

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 11:31
Official

Good day Sindi

Thank you for taking our call today.

As discussed, we are liaising with our technical team for further assistance in this regard. We truly appreciate you making us aware of your query.

Please note that we're looking forward to having you as part of our DStv family and promise to follow up with you till you're sorted.

Kind regards

Dinah