MZ
Mirna Z

1 reviews | Active since May 2011

09 Oct 2015, 08:31

Abuse of Debitorder AGAIN

This is the third month that Multichoice is abusing my Debit order. As a single parent working 2 jobs Multichoice just flagged me as risky client at my bank. I have to pay an excess fee everyday because of the abuse of my debit order at Multichoice. I want my money back. Lerato has contact me multiple times and still money is been ****** from my account. I want this to be sorted out.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Oct 2015, 11:24
Official
Hello MirnavZ,

We could not get hold of you today to discuss your query telephonically.

Please accept our apology for the delayed response and the inconvenience caused in this regard.

We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.

Thank you for bringing your query to our attention. Your support is important to us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah