SM
Silvanus M

1 reviews | Active since Jun 2011

13 Nov 2023, 14:28

Absoluty Atrocious Service

Absolutely Shocking Service

I am waiting 3 weeks for DSTV to process my credit.

Everytime I phone - Your agent keep disconnecting the call on me.

They do not know anything, I ask to speak to managers they place me on hold.

Currently on hold for 40mins while logging this complaint.

This is sad, as I am paying for all these phone to DSTV.

All your manager are busy in meetings - Whats so important more than your customers.

Worst Company in South Africa.

ISON BPO is Horrible. Even your local stores provide better service.

Marc Jury, Calvo Mawela, Pravin Kumar - Please help.

All I want to my credit and cancel your absoluty atrocious service.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Nov 2023, 14:45
Official
Hi Silv****, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team