ABSOLUTLY FRUSTRATING SERVICE

for the month of february i didnot request the services of dstv and it is understood that if there is no payment than the services will be automatically disconnected. Because i didnot require the services for the month of february i did not pay for the month so the srvices ought to have been suspended, Apparently DSTV gave me a grace period ( WHICH I DIDNOT REQUEST) and now insist i pay for it. When i requeste my services for the month of March i paid for the services upfront and i was connected. now every second day my services are disconnected and i have to call in and speak to an *********** agent and repeat my story. when i request for a supervisor they are alway s busy or in a meeting or whatever. I AM SO FRUSTRATED WITHE SHODDY SERVICE FROM DSTV. WHY SHOULD I PAY FOR SERVICES I DIDNOT REQUEST. I JUST CALLED IN PRIOR TO MY WRITING THIS AND AS USUAL THE SUPERVISOR IS BUSY . I LEFT MY NUMBER - NO CALL BACK AND I HAVE NO DSTV. THERE IS JUST NO COMPETENT PEOPLE TO ASSIST ME. I AM YET TO RECIEVE A CALL FROM CUSTOMER SERVICES. THIS IS REALLY FRUSTRATING!!!