Absolutely Useless Streaming - Waste of Money and Time

I had an absolutely frustrating experience with DSTV Streaming. I purchased a package to watch the Qatar World Cup specifically, but three out of five times I opened streaming both the website and the app were down for the whole duration of the first period! The one thing that I bought the subscription for was not there! I then gave up on DSTV and watched football elsewhere.

Additionally, when I tried to cancel the subscription at least two times in the next two months, the website was either down or buggy and would say that I need to wait and try again later.

When I finally managed to reach out to the help center (admittedly, two months later - because I didn't have time to deal with that before), I got help with canceling my subscription. However, I was refused a refund because "there was no record in the system that I wasn't using the service" when I literally used it only a few times in December and opened it twice or three times in January and February only to try to cancel it.

Overall, it's a complete waste of both money and, most importantly, time.