Absolutely terrible service.

I installed my dish in May 2020. On the 27 June I paid R320 to have my dish reactivated. Yesterday 13/06 They disconnected it. Now I'm highly peeved bec when I installed it the agent that installed the dish called the call centre and explained that I have other decoders on my name so those were to be disconnected and I spoke to the agent myself. The agent i sooke to this morning tokd me they would disconnect the other 2 and leave my payment for R320 for the active dish If they didn't write it down it's not my problem. My dish is paid but now it's disconnected bec they distributed the payment. Who does that because you can see how long ago the other decoders were active. I'm talking about years ago. And this is a new installation in mthatha. I've called 3 times since yesterday and been on hold for over 20 minutes. This service stinks. I can't pay in the middle of the month more money when I know I paid for the dish for the month.