ABSOLUTELY SHOCKING SERVICE/TOTAL INEFFICIENCY

Since July of this year I have been having random amounts deducted from my bank account - all from Multichoice. These amounts exclude my monthly instalment and all have different reference numbers. <br> <br> I have sent copies of the amounts and reference numbers, made numerous calls and sent numerous emails. to date this still has NOT been rectified.<br> <br> The level of incompetency of the staff is very concerning. There is not only inadequacy in correspondence nothing has been sorted. I was eventually told it had been referred to Finance. When asked if I could be put through to the finance Department I was told they could not transfer calls.<br> <br> I am annoyed and want this sorted out and someone to contact me who at least know what the hell they are doing and who understands the concept of service!! <br>