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Lou-Mari Coetzee

1 reviews | Active since Apr 2017

21 Apr 2017, 19:20

Absolutely poor - netflix here I come

<p>I app**** a month ago for the pricelock decoder. They phoned and did the credit application which was approved a few minutes later. I only had to submit credit documents - which I did and I havent heard anything again. I phoned the call centre Wednesday and the guy I spoke to (very helpful) confirmed that all is in order and he cant understand why I have yet to receive any feedback or the product. I would strongly advise anybofy to rather het a online connection going and subscribe to a minimal fee to netflix or showmax. Even putlocker have been more excited to me visiting their page than the multichoice group. STAY AWAY!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Apr 2017, 08:05
Official

Dear Lou-Mari Coetzee

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter Team

LC
Lou-Mari Coetzee's update23 Apr 2017, 17:02
Reviewer Update

Hi Lebogang

Thank you for your response, however this is exactly the feedback Herman gave me on my last call to the account department. He promised that the Price lock department will give me a call within 48hour and that promise was not fullfilled.

I am therefore not too excited about your response and will not be holding my breath. Till then I am having to watch tv via a internet connection which you can imagine is turning out a fortune. So thank you for costing my wallet.

Please dont bother to contact if it is not with concrete response.