Absolutely pathetic service "dstv"

<p>I have a double subscription with dstv in which I pay close to R2000.00 monthly for. I have been a loyal customer. I have a pvr and Explorer and few months back I tried to hire a box office film and the movie did not let me view it. I tried again and again and still no result. On 12 June 2017 which was yesterday it happened again as the problem has not been fixed the first time yet the debits are still going of. I called them up n spoke to a lady by the name of tebogo. She is so useless that her broken English and lack of intellect made me for frustrated because she said she will speak to her manager and call me back which happened very late at night so I did not answer. I called back again today 13 June 2017 n requested to speak to the supervisor because I tried to hire a different movie and no success , I spoke olwethu ( agent ) was of no use to me. The manager took the call , due to her making me wait close to 30min just to speak to a supervisor I requested she call me back after explaining her numerous times that my box office account is being deducted of my bank however I cannot view the movies. She made me so frustrated with how pathetic she is that she still did not return my call the reference she gave me was ********** 7i37. I am so passed of with the useless employees of theirs it's like they just find anyone of the street and make them answer. I demand urgent feedback and I am going to take this up with the attorneys , Wendy knowler including the ombudsman ,all social sites. I will also defame dstv for their useless services rendered to us citizens. We pay for something therefore we should get full services. If this does not get fixed I will request a complete refund for all my subscriptions paid and let my attorneys get involved. </p>