ABSOLUTELY PATHETIC SERVICE

I have been trying the entire week to get a statement out of DSTV with my updated address!!!! I have phoned twice, sent a message via your website and messaged someone on your FB Messenger and still, my statement that I can download has my old address. ABSOLUTELY PATHETIC SERVICE!!!! I NEED A STATEMENT WITH MY NEW ADDRESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!