ABSOLUTELY PATHETIC!!!!!

<p>Ok so it seems like no one at DSTV knows what they are doing, the call centre is absolutely pathetic and so unhelpful!!! every person has their own procedures and cant give straight answers or solutions. Ive been told that I should have received my decoder, I would have received it last week, i should receive it this week and it will take 15 days to deliver... so uhm im confused??? another week has passed and i still have no decoder. My account has not yet been debited and is still not active. I have probably called 10 times (because if I dont call, nothing would happen) I keep getting the same answers "a debit order still need's to go off" "they will escelate the matter" "someone will call me"... etc my question is- WHEN WILL THIS HAPPEN???? Is it so hard for someone to actually do their job and get things going?? I dont understand what the delay is? This is by far the worst expiernce ive ever had as a customer. And the worst part is I dont even have the product yet but already have to complain!!!!</p>