Absolutely Pathetic

Multichoice have been advertising the new Xplora with a special of R799.00 pm for 24mth including the decoder& subscription & the subscription will not increase for the 24mth period. Sounds like an awesome deal until you try an apply. Firstly you must send an SMS, & the reply is that they will get to you in 48/72 hours!! When you contact the call centre because no one gets back to you, you are advised that there is no number to call to take up the deal as Multichoice have to call you. You can however send an email. I did this & received a ref number & then no follow up. When I was eventually contacted I was put through a credit check which I failed much to my surprise. When I queried this I was told to phone the credit bureaux they were using. When she did my credit check it was 100% in order. I reapp**** via sms again & waited. Once again I failed the credit check. I told them I had proof that all was order & was advised to email it which I did. I then get a mail stating I can't afford the monthly payment which is ridiculous given that I have a monthly debit for my current DSTV subscription & the new deal would only be R59 more pm which almost what the price increase is from 1 Apr