TB
Tebogo B
1 reviews | Active since May 2015
05 May 2015, 15:20
Absolutely no customer service
To whom it may concern<br> <br> I trust this email finds you well.<br> <br> Account holder : Mr. G.P Bosilong<br> Contact Person :Tebogo Bosilong<br> <br> I was promised an email detailing my horrible experience and all the issues I raised when I called in on 28 April 2015 by Selina Setshabela but to date nothing. I SPECIFICALLY REQUESTED THAT SHE PUT EVERYTHING IN WRITTING AS TO WHY I WAS INFORMED DIFFERENT THINGS BY DIFFERENT CONSULTANTS AND WHAT THE RESLOTION GOING FORWARD IS<br> <br> Please will you urgently see to it that my query is sorted out as a matter of urgency.<br> <br> <br> Very Unhappy DSTV customer<br>
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
07 May 2015, 12:32Hello tebobosi,
Our records show that our Customer Liaison consultant received your e-mail complaint and responded to your queries.
We will address your concerns with Selena as well. We apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
Our records show that our Customer Liaison consultant received your e-mail complaint and responded to your queries.
We will address your concerns with Selena as well. We apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
DStv (MultiChoice)'s reply07 May 2015, 12:32
Official
Hello tebobosi,
Our records show that our Customer Liaison consultant received your e-mail complaint and responded to your queries.
We will address your concerns with Selena as well. We apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
Our records show that our Customer Liaison consultant received your e-mail complaint and responded to your queries.
We will address your concerns with Selena as well. We apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
