TB
Tebogo B

1 reviews | Active since May 2015

05 May 2015, 15:20

Absolutely no customer service

To whom it may concern<br> <br> I trust this email finds you well.<br> <br> Account holder : Mr. G.P Bosilong<br> Contact Person :Tebogo Bosilong<br> <br> I was promised an email detailing my horrible experience and all the issues I raised when I called in on 28 April 2015 by Selina Setshabela but to date nothing. I SPECIFICALLY REQUESTED THAT SHE PUT EVERYTHING IN WRITTING AS TO WHY I WAS INFORMED DIFFERENT THINGS BY DIFFERENT CONSULTANTS AND WHAT THE RESLOTION GOING FORWARD IS<br> <br> Please will you urgently see to it that my query is sorted out as a matter of urgency.<br> <br> <br> Very Unhappy DSTV customer<br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 May 2015, 12:32
Official
Hello tebobosi,

Our records show that our Customer Liaison consultant received your e-mail complaint and responded to your queries.

We will address your concerns with Selena as well. We apologise for the delay and any inconvenience caused.

Here are our touchpoints:

DStv (Facebook)
@DStvcare (twitter)
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DStv Forum
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www.DStv.com

Warm regards

Kristel