Absolutely disgusted with multichoice sies! !!!!

I payed my account the same way I have done since I got dstv ..paid my November subscription on 30th Oct 20.15 ..at 6.49 am ..it has been a week since then.. then when I woke up this morning none of the channels were working only to discover that I have been disconnected. I called multichoice and I was told to send in proof of payment .. which I did and that this might take up to 3 working days to fix. .. that is not my problem ..I paid my subscription on time why should I wait longer than a minute to 3 days for this to get fixed . Its unacceptable that I have to be inconvenienced in this way because I will still get charged for whatever hours or days my dstv is not connected even though I paid on time ..this is unfair . Oh wait ...since they have deactivated my dstv even though I did pay..I think they must leave it deactivated ..and just refund me my money where ever the hell they find it eventually . I can definitely live without dstv .. the fact that they think they can hold customers at ransom.. I was happy with their service until now.. I'm absolutely disgusted and disappointed