Absolutely disgusted

<p>I'm sick and tired of wasting my airtime as I'm a pensioner trying to sort out a continuous problem with my decoder rebooting all the time, and all they are wanting me to do is to swop it out for an explore when my HD PVR was checked in JHB before moving to CT and was told it's 100 % perfect in the last few days I've called and yet it still continues it's as if I'm being target to swop out. I'm more than angry because know one can take responsibility and not even have the courtesy to call me back. Another point being a pensioner why am I not given a discount??? </p>