IZ
Ilza Z

1 reviews | Active since Oct 2017

27 Nov 2017, 15:29

Absolutely Amazed

Once again you guys amaze me with your pathetic service level! Not 3 days after we supposedly resolved the problem and another payment of R850.00 on 27/11/2017 our services are disconnected again. Its astounding how you've stayed in business as long as you have with absolute poor service that you offer. Tsk!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2017, 15:44
Official

Dear Llza Zwarts

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2017, 09:54
Official

Dear Ilza Zwarts

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We currently investigating your concerns with our Price Lock department for urgent resolution.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,