Absolutely Absurd - ****************

I am insured with you for 3 different decoders. Why do I have to pay R300 for a DSTV power cable? My decoders are insured. The decoders doesn’t go on magically? Why am I even paying DSTV then? So if something happens to that cable 2 or even 3 times in 2 months I would have to pay R900 which is the cost of a new decoder which comes with a power cable anyway. So I might as well buy a new decoder every time? It is stupid and doesn’t make sense. This means Multichoice can make **** power cables and that the customers are gonna pay for their mediocrity? No wonder people all switch to Netflix. This is BS. You insure viewing pleasure – that’s my understanding. A decoder doesn’t function on its own. I’m going to take this up with the Ombudsman again if this is not resolved.