1 reviews | Active since Sept 2013
Absolute useless and lack of planning
DSTV and multichoice suppose to be an international company, cannot even plan their staff team buildings in order to still continue to assist their clients, now i have to wait 3 days for a commercial activation because wait their staff is on a team building WHAT!!!!! i seriously cannot believe what i am hearing! But once again they have the monopoly they take your money and dont give you any service in return, thats how much they care about client service, believe me i am not stopping here, i will find out where your offices are and will come and cause havoc as much as i can because this useless service will end with me today!!! and thats not a threat thats a promise! you can give other people your useless excuses and **** but i will no longer stand for it, i am a paying client and i dont deserve your shody treatment.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert