Absolute terrible, disgusting service

Went to Multichoice Polokwane on the 4th of Septemeber to do a change of Ownership. When I got to the shop I stood in a queue for about 15min just to be told I am in the wrong que. No one takes the time and effort to find out what the client needs to make sure you request is being handled correctly. You literally walk in to the shop where no staff member makes any contact or any assistance - you need to figure it out for yourself. And to make matters worse, after spending 45min in the shop \suddenly"their system goes offline. It is now the 8th and everyday that I have been back their systems were apparently offline. How in today's life can a system be offline from the 4th of a month up until the 8th of the same month? When asking to speak to a Supervisor all you get is a consultants finger pointing in your face. I am not a child and that is not a school I attend. Someone needs to seriously look at what is going on in your Polokwane office. """