Absolute ***** - here is the proof!

<p>7 Feb 2017</p> <p>Official business reply:</p> <p>Good day Jonathan</p> <p>Please accept our apologies for the delayed responds.</p> <p>We have completed our investigation and have reconciled your account.</p> <p>The billing has been corrected and adjusted accordingly. Your account is currently reflecting a zero balance.</p> <p>Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard</p> <p>Should you require any further assistance Please do not hesitate to contact us .</p> <p>Kind regards</p> <p>Rupert</p> <p> </p> <p>I emailed asking for the above statement balance in wriiting - to which you never responded and simply ignored my request!</p> <p> </p> <p>I then emailed Accounts requesting my latest balance / statement and received the following :</p> <p> </p> <p>Statement Date: 26 Feb 2017</p> <p>Opening Balance 1,823.33</p> <p>Closing Balance 1,823.33</p> <p> </p> <p>To add insult to injury - refer to your letter dated 6 February 2014 to me!!!</p> <p> </p> <p> </p>