MS
Moloantoa S

1 reviews | Active since Dec 2023

20 May 2024, 11:52

Absolute joke of company

Hellopeter should allow 0 stars. My initial issue of DSTV offering me to migrate from showmax pro to dstv stream compact was never resolved and is in my opinion a ****. never mind that i paid for a month of DSTV at retail price based on the recommendation of their absolutely useless and rude call centre and whatsapp support agents. Now i am bombarded with communication from them despite having tried to unsubscribe, and seeing my settings for communications set to none. Whatsapp agent now tells me that the details i give them are not what they have on the system, I send a screenshot from my own log in on the DSTV website, she ends the chat abruptly. have resorted to marking their emails as phishing. What a joke of a company, no wonder subscribers are declining so fast.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2024, 11:54
Official
Hi Moloantoa Sindane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team