Absolute ***********s

<p>So I buy I new decoder phone you people to transfer my existing active account from the old decoder to the new one . Seems this feet is impossible for the staff at multichoice , although you managed to activate my new decoder you did so by creating a secondary residential account , canceling my debit order and now I have to fight every month to get my service reactivated!! This is ridiculous !!! I even got a letter of apology saying everything had been rectified. Yet it's still a stuff up and you still have not reactivated my debit order, you people need to get your act together!!!!</p> <p> </p> <p>Good day</p> <p> </p> <p> </p> <p>As per the last interaction we had earlier today case no: ********** 4-i121</p> <p> </p> <p>Please be advised that your account has been fixed and your normal debit order will go off on the 28th of November 2016 but for 28-10-2016 to 27-11-2016 we will need an amount of 607.80 since you had credit left from the previous amount that you paid for the month of September and October.</p> <p> </p> <p>I can process an immediate debit order if you authorise me to process it.</p> <p> </p> <p>Please also accept our sincere apology from the previous interactions you had with our previous agents. Feel free to drop me an email if there any concerns.</p> <p> </p> <p>Kind regards</p> <p>Nomathemba</p>