mL
michael L

1 reviews | Active since Mar 2009

07 May 2015, 15:10

Absolute F1

Absolute F1 is a regular feature on one of the Sports channels, every Wednesday evening preceding a Grand Prix event. For the second time this year, whilst the info strip shows Absolute F1, the programme shown was Soccer. No apologies from this *********** \service"";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;374213;883037;10;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:09;15/05/07 13:13;Refund please;;;;I signed up to a freelance job website and paid through Click Bank that offers a 60 day money back guarantee. However, after less than a month, the service didn't offer what I need and it is almost impossible to get my money back. the website does not allow for this.<br> <br> Please help;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847865;883038;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:05;15/05/07 13:14;Empty promises;7,01E+12;Tanya, Felicia, Enver;***;They took money out of my account without authorisation through Digicash. Tanya promised to do a reversal but a week later I am still trying to get my money back. They never answer calls - been trying for days. I left messages with Felicia and Enver but never received a call back. It's taking a lot of time and money to get my money back and unfortunately they will not pay for my call charges.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847866;688428;11;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 14:59;15/05/07 13:15;Power supply ;9,20E+12;;***;I ordered an Xbox one power supply at the beginning of April 2015, I have not received any power supply from Microsoft to date. I was told I'll receive delivery by 24/4/2015. Power Care contacted me for my address but I still received no delivery to date. Could I please receive assistance .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847868;719227;6;5;0;1;0;0;5;NULL;NULL;NULL;15/05/07 15:07;15/05/07 13:18;service with a smile and heart;7,60E+12;katlego;***;debtbusters, thnk u for yr excellent servuice and bless the people that work there. i wont forget what u did for me and your compnay must apprecuiate your effort katlego.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847870;845704;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 14:59;15/05/07 13:18;Poor Service;8,81E+12;;;In February 2015, I faxed through my change of details form where I updated my Banking details and email address. I attached my Stamped Bank statement and Certified Identity document as requested.<br> <br> I faxed all the documents to the *** fax number and the result came back sent. Today the 7th of May 2015, I logged on to my Zakhele Account only to find out that my details are still unchanged. I called the call centre where they transferred me to their Admin department and I was told, UNFORTUNATELY WE RECEIVE A LOT OF FAXES AND WE CANT GO THROUGH ALL OF THE TO SEE IF YOURS IS THERE.<br> <br> I mean this was in February 2015,imagine how many people have also had the same issue and the people responsible of receiving and updating such details are *********** or lazy to execute their duties.<br> <br> What happens to the clients confidential information that is laying around unattended. I want my details to be updated so that I can sell my shares so that I can find another platform that will handle their clients with care and I can buy shares at.<br> <br> Your service is disgusting. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847872;868853;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 14:48;15/05/07 13:20;Never ever again!!!!!!????????????????? ;9,11E+11;Gus Fisher;***;He made us feel inhuman treated us *********ly and not according to the labour act.He was always ****** and disrespecting us especially as woman.He has no management skills and would degrade all of us to benefit for his own gain. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847875;865208;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:10;15/05/07 13:21;DO NOT USE THEM - they are taking money only;6,81E+12;SHAUN CRONNING;***;Contacted them for a PI job and have paid them - they do not reply, do not respond to emails or messages.<br> <br> DO NOT USE THEM - THEY ARE NOT WHAT THEY SAY THEY ARE - THEY TAKE YOUR MONEY AND 'RUN'.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;596826;828330;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:19;15/05/07 13:21;Horrible attitude - shocking;8,51E+12;Forgot her name;***;Hi<br> <br> I went to print at 3@1 at Fourways. When I got in I asked for help of which the one lady with long hair didn't respond. Then my phone rang and it was something urgent I had to attend to and I asked for help again, no response. Then the 3rd attempt she tells me she won't assist if Im on the phone with attitude so I oblidged. I told her you should have me the first time I asked for help instead of just keeping quite and give me attitude. The she said now you wanted me to leave what Im doing blah blah. I told her that the monies we pay here pay for your salary and I am customer and I will report you. She said to me that reporting her won't work and I can take the business card if I wanted but I will be just wasting my time by reporting her. So what must we do if the attendants behave this way ?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847878;688267;29;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:15;15/05/07 13:23;NAN 3 Formula;8,20E+12;;***;I am in desperate need of NAN 3 Formula for my 16 month old son. For some reason there is no stock of this anywhere in Gauteng and the retailers say that there is a problem with the supplier? I had to change my sons formula as you have stopped supplying the product and because of this he has become very very ill. We have tried a variety of other formulas and they all give him Diarrhoea. I have now spent thousands at doctors to rehydrate him and he is constantly in pain. What I don't understand is that there has been no warning and no education about any other alternative we can use. This is not a complaint, it's a cry for help!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;229299;773014;9;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 14:51;15/05/07 13:24;Very disappointed;MDR***;Debbie;***;I have a Hospital cash back plan with AIG. I was admitted in hospital on the 12/03/2015 to 15/03/2015. I had Gastroenteritis. I submitted a claim to AIG and I was told to submit a list of supporting documents which I did and a lady called me today, she said her name is Debbie she is a medical adviser to Aig she told me that my claim is rejected becuase I was not suppose to be admitted to hospital I was supposed to be treated at casualty and discharged same day and said my doctor mentioned that I needed a drip and according to her I could have done a rehydrate solution at home therefore there was no need for me to be admitted to hosptital. I explained to her that the diarhoea started at the beginning of March and I went to the pharmacy a number of times to get medication but nothing helped instead I felt very week and nausea and I was having abdominal pains then I decided to see a doctor which refered me to hospital immediately when he saw the state that I was under. Debbie did not want to listen to that she said it is final that I wasn't suppose to be hospitalized. I have been a loyal client to Aig for the past 7 years and I am very upset and disappointed with outcome.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847853;708056;31;2;0;1;0;0;2;NULL;NULL;NULL;15/05/07 15:02;15/05/07 13:25;Unfair Billing of Collection Fees;6,41E+12;;***;I have been a member of QVC since1997 and have used my points well by transferring it to RCI and then made bookings at great resorts over seas. However this year I paid my 2015 levy on 13/01 as per the Jan statement R6976.78. QVC confirmed that payment was received.<br> On 9 Feb I received a sms indicating that my account was in a rear and that a collection fee of R523.67 was payable? I mailed [Email Removed] and received a mail from Michael Swart explaining because my account for the 2015 year had to be paid in Sep I was 120 days overdue and therefore the collection fee is payable. My question is the following: I paid the amount on the Jan Statement and it DID NOT indicate any collection fee. None of the statements from Sep to Jan indicated as from when a collection fee would be payable.<br> Believe it or not the Feb statement indicates clearly that accounts were payable on or before 31 Dec and that thereafter a collection fee would be payable. QVC you are misleading your customers and therfore I request that this collection fee + interest will be reversed on my statement.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847880;810215;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:13;15/05/07 13:25;Purity food is risky!;9,10E+12;;***;My 20 month old son was eating Purity yesterday and when he took a bite he started to cry I told him to spit it out, and when I looked I found 3 pieces of glass that was in his mouth! This is totally unacceptable! My son couldve got injured or he could have swallowed it and what would have happend then? We don't have medical who wouldve paid the bill if he has gotten seriously hurt?? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847881;870538;18;2;0;0;0;0;2;NULL;NULL;NULL;15/02/25 13:05;15/05/07 13:25;CAN YOU BELIEVE THIS;9,20E+12;Loan Spotter;*** ;I had the exact same situation. <br> <br> There was never any word that money will be deducted from my account!! <br> I was looking high and low for a loan for a vehicle financing. I app**** for loans everywhere to see where I can get a loan that would help me out of the c*** that I was in. A few place send through applications to get me started and I filled them in. Month end I received a sms stating money was deducted from my account. I rushed to the bank reversed the payment and enquired who deducted the money. I mailed them that I no longer needed the loan as my bank decided to assist me.<br> <br> Almost a month later I get a letter that I need to pay them the R450 and legal cost, if not they will take it further. <br> <br> I app**** for a loan and not a service that takes my money. if I had money to waste I would not have app**** for a loan. <br> <br> I did some investigating and saw that this is not the first complaint. <br> <br> HOW THE HELL ARE THEY STILL IN BUSINESS!!!????????<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847886;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/05/03 7:32;15/05/07 13:29;terrible food quality;;;***;I stopped by mc donalds by silver lakes and once I had placed my order I was told to wait by the parking which was fine as it was around 7-8 Sunday morning but when I was to receive my breakfast meal it has no taste and was barely warm and seemed as if it was sitting there waiting for someone to order it. Also to add to this the coffees I got were extremely terrible and tasted like the coffee has been completely washed down with water... coffee... na, more like coffee water!! Never again will i stop at this mc donalds.... so sad they have just lost one of mc donalds biggest *****s... and this isn't the first time I'm disappointed with this mc donalds food quality!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847887;883042;9;5;0;0;0;0;5;NULL;NULL;NULL;15/05/07 15:21;15/05/07 13:29;Awesome service!;***1;;***;Great customer service from Nombuso, she knows how to treat a client. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847893;865524;27;2;0;0;0;0;2;NULL;NULL;NULL;15/04/17 7:00;15/05/07 13:31;Goods ****** from my car;;;;I used the service on my way to a congress and left my phone in my car in the rush to catch my flight. As soon as I landed I called the company and informed them that my phone was in my car. the lady at the company assured me that it would be locked up and safe. upon my return, my phone had disappeared. the management took a week to give me feedback and despite me providing proof of my call they say they have no recall of my phone or call to inform them. my money from my ashtray as well as my cap was also missing. I want to advise all to never use this company. the incident and the manner in which they handled this theft is unacceptable. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847897;839759;13;5;0;1;0;0;5;NULL;NULL;NULL;15/05/07 15:35;15/05/07 13:39;Very patient individual ;;Penny;;She explained everything to me and she was very friendly. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847874;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/05/07 15:22;15/05/07 13:44;SoftLock on my account;I***1;NO IDEA;***;This is less than pathetic service from Vodacom. I have been calling them since Sunday without a resolution for my problem. It's now Thursday and I have been given the runaround. I recently upgraded my phone and on Sunday they started locking both my phones that I have on contract with them. I called and they told me that it;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;671069;698491;19;2;0;0;0;0;2;NULL;NULL;NULL;15/05/07 15:22;15/05/07 13:44;Unprofessional service for Unit 368 Jabulani Manor;8,11E+12;Michael;***;My wife and I purchased a \brand new\"" flat from Calgro M3 in September 2014. The property is situated in Jabulani Manor"

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 May 2015, 14:59
Official
Hello mikelarkin,

Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

We have escalated your concerns to the relevant department for urgent attention.

Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert