1 reviews | Active since Oct 2016

11 Oct 2016, 09:26

Absolute disgusting service Dstv

<p>Good day</p> <p> </p> <p>I have been sending messages phoning the call centre for over 3 months now for the pri e lock deal, my query has been escalated and escalated and to date not one sales consultant has contacted me for the offer.. every time I call they say its unusual someone should have called and it gets escalated with no response. the service is unreal never ever have I had such bad service from any company I'm at my wits end.. DsTV advertises the product but are unable to deliver...</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2016, 09:31
Official

Dear Clare Houston Clothier

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2016, 09:31
Official

Dear Clare Houston Clothier

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2016, 10:03
Official

Dear Mr SM Houston

Apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Price Lock department to investigate as to why you were not called and to give you a urgent call back directly with your concerns. Should you require any further assistance feel free to contact us.

Regards

Nesta

Best regards,