abismal customer service

<p>I cnt believe this...iv recently made a payment and 2 call the call center because I was having difficulty linking my smart card online because I wnted 2 b able 2 login online instead of wasting time calling in. I was told that the reason for the difficulty was due to acc still awaiting payment.....I told them iv paid I then sent them the proof.....well iv had 2 call in everyday 4 5days iv emaild the proof so many times.....when I call in I have 2 speak 2 a different person everytime get told something different everytime....what a nightmare then 2 make matters worse they suspend my service</p>