NL
Ngwanamogale L

1 reviews | Active since Jan 2018

09 Jul 2023, 14:04

*******

Worst experience I am calling for the 5th time, 6th time asked for a supervisor, I am on hold as we speak R100+ airtime finished and my query still not resolved...

All just to get an error cleared on my secondary decoder, all of them just said please hold while fix settings, then I hold until my airtime is finished, I am sure even now...my airtime of R50 will be finished before I speak to a supervisor.

I also paid R1000 yesterday on an error /mistake made by them and still am getting no picture...they don't care.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jul 2023, 14:08
Official
Hi Ngwanamogale, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team