NL
Ngwanamogale L
1 reviews | Active since Jan 2018
09 Jul 2023, 14:04
*******
Worst experience I am calling for the 5th time, 6th time asked for a supervisor, I am on hold as we speak R100+ airtime finished and my query still not resolved...
All just to get an error cleared on my secondary decoder, all of them just said please hold while fix settings, then I hold until my airtime is finished, I am sure even now...my airtime of R50 will be finished before I speak to a supervisor.
I also paid R1000 yesterday on an error /mistake made by them and still am getting no picture...they don't care.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
09 Jul 2023, 14:08Hi Ngwanamogale,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Jul 2023, 14:08
Official
Hi Ngwanamogale,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
