1 reviews | Active since Dec 2011
A year has passed and my issue is still not resolved!!
<p>I'm sick and tired of having to call DSTV to tell them I do not have extra view and they need to stop billing me for it! After speaking to numerous consultants and two supervisors, who were supposed to have called me back but didn't, and driving out to the walk in centre, I have now had enough! How difficult is it to remove extra view from a customers profile??? The service I receive is absolutely pathetic! I would like someone who has an inkling of customer service to remove the xtra view charges from my account once and for all. Once that is done I demand a full refund for all the calls that i have had to make to your call centre in trying to resolve this simple billing issue. There's no way a company can be this ***********!</p>
Dear Mustapha
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Regards
Multichoice Team
Dear Mustapha
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Regards
Multichoice Team
3 days.. no feedback and now my indian bouquet is suspended!!!!! I have now reached the end of the line with your company, contacting you makes no difference at all! I expect my service to be reconnected immediately and my next step will be legal action!
3 days.. no feedback and now my indian bouquet is suspended!!!!! I have now reached the end of the line with your company, contacting you makes no difference at all! I expect my service to be reconnected immediately and my next step will be legal action!
