1 reviews | Active since Sept 2024
A useless service provider
DSTV has got to be the WORST service provider ever!!!! From provide ****ty service to having *********** employees!! How the hell can a whole finance department not be able to allocate a payment which was done on the 26TH of AUGUST?!? Today is the 20th of SEPTEMBER! Almost a month has passed and my query is yet to be resolved! I have been getting disconnected every single day, now I must take MY airtime and spend my precious time calling your useless call center only to be told the very same thing every single day! You better fix your mess and clear ALL those reconnection fees as in NOW! As I'm typing this, I've been disconnected again and now I must use MY airtime again to call you guys only for yall to come up with lousy excuses!
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have followed up with the DStv central finance department to assist with the allocation of funds.
In the meantime we have reconnected the services and reversed all reconnection fees that were incorrectly charged.
We will provide feedback as we get reply from the central finance department.
Kind Regards,
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have followed up with the DStv central finance department to assist with the allocation of funds.
In the meantime we have reconnected the services and reversed all reconnection fees that were incorrectly charged.
We will provide feedback as we get reply from the central finance department.
Kind Regards,
DStv: Hello Peter Team
Best regards,