MS
Mark S
1 reviews | Active since May 2018
10 Feb 2024, 17:58
A total shambles
After a call yesterday regards my package, which I confirmed for the next 24 months, everything turned to a complete mess. My DSTV stream has 6 channels only and no way to get it sorted. Sell the company to the French so that we can get what we pay for.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Feb 2024, 18:27Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Feb 2024, 18:27
Official
Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Feb 2024, 20:49Hi Mark,
We do apologise for the experience and inconvenience caused. Kindly note that we have linked your Premium package to your streaming account, email address for login ***, please log out and log in again. One of our consultants will contact you as soon as possible to follow up.
Kind regards
DStv: Hello Peter Team
We do apologise for the experience and inconvenience caused. Kindly note that we have linked your Premium package to your streaming account, email address for login ***, please log out and log in again. One of our consultants will contact you as soon as possible to follow up.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Feb 2024, 20:49
Official
Hi Mark,
We do apologise for the experience and inconvenience caused. Kindly note that we have linked your Premium package to your streaming account, email address for login ***, please log out and log in again. One of our consultants will contact you as soon as possible to follow up.
Kind regards
DStv: Hello Peter Team
We do apologise for the experience and inconvenience caused. Kindly note that we have linked your Premium package to your streaming account, email address for login ***, please log out and log in again. One of our consultants will contact you as soon as possible to follow up.
Kind regards
DStv: Hello Peter Team
Best regards,
MS
Mark S's updateReviewer Update
12 Feb 2024, 20:00So they have done it again. Now I have no Showmax. I have DSTV premium, but suddenly it says I AM NOT SUBSCRIBED. WHAT A BUNCH IF ***********S
MS
Mark S's update12 Feb 2024, 20:00
Reviewer Update
So they have done it again. Now I have no Showmax. I have DSTV premium, but suddenly it says I AM NOT SUBSCRIBED. WHAT A BUNCH IF ***********S