A Technical error that is now all of a sudden my problem

I have been calling Multi-choice for weeks now, either I get a call centre who is rude, or isn't sure of what is going on and has no answers for me, an is not even patient enough to even listen to me.

THEY OVER BILL ME AND THEN DON'T GIVE MY MONEY BACK!! I DON'T WANT YOUR STUPID CREDT I WANT MY MONEY BACK!!, if I owed MultiChoice they would be so far up my colon for their money I wouldn't be able to breathe, but now since it's mine they can't be phased.

I hope NETFLIX crushes you guys and you have to close up all your branches maybe only then will you notice when the ship is sinking will you will then take note of how badly you have been treating your loyal customers!!