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Ncediwe N
1 reviews | Active since Jul 2021
28 Jul 2021, 19:59
A sudden outstanding amount made by their incompetence staff ?
I am very much frustrated with DSTV at this point, I am told I have an outstanding amount of R540 because apparently they made a mistake in April and credited my account. Not once was I notified of this mistake of theirs, only when I’m checking my balance due for this month that I see this ridiculous amount that I “supposedly” owe. I am suddenly being held liable for their incompetence!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Jul 2021, 21:02Hi Ncediwe Ngidi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Jul 2021, 21:02
Official
Hi Ncediwe Ngidi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Ncediwe N's updateReviewer Update
28 Jul 2021, 22:45I am extremely mad , I see lots more people have complained about the same thing!! This wheel of happiness is a ****. Do sort this out promptly as I am running out of patience
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Ncediwe N's update28 Jul 2021, 22:45
Reviewer Update
I am extremely mad , I see lots more people have complained about the same thing!! This wheel of happiness is a ****. Do sort this out promptly as I am running out of patience