A rose among the thorns.
Thobile at customer care was outstanding after speaking to 4 average consultants who as per usual DSTV service, had no clue and eventually cut the call when they were lost enough, after even recommending that I take the decoder in. Thobile assisted me through my settings and my physical connection, the call got cut off and she was the only consultant of 5 today who called back. She only left me after resolving my problem. THOBILE FOR HEAD OF TRAINING AT DSTV. Thank you.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Aug 2020, 20:49Hi Aaliyah M,
Thank you for taking the time out to inform us about the great service you received from Thobile.
As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Thobile.
As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Aug 2020, 20:49
Official
Hi Aaliyah M,
Thank you for taking the time out to inform us about the great service you received from Thobile.
As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Thobile.
As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team