SP
Simone P
1 reviews | Active since May 2013
14 Jan 2021, 11:22
A PG BLOCK UNACCEPTABLE
have been battling since 8th January to simply add showmax to my dstv explorer in the lounge.
Today I am told that i must factory reset which I did now I have a PG BLOCKED on my screen. We are unable to watch.
This is now beyond RIDICULOUS.
SOMEONE FIX THIS. I'VE BEEN ON THE PHONE FOR over 45MINS.
SM PHILLIPS *** ***
Ridiculous.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
14 Jan 2021, 14:46Hi Simone,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Jan 2021, 14:46
Official
Hi Simone,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SP
Simone P's updateReviewer Update
14 Jan 2021, 15:58I have had NO service since the morning. Derrick your team leader told me he would call me in an hours time that was at 11:15am
RECONNECT MY SERVICES
RECONNECT MY SERVICES
SP
Simone P's update14 Jan 2021, 15:58
Reviewer Update
I have had NO service since the morning. Derrick your team leader told me he would call me in an hours time that was at 11:15am
RECONNECT MY SERVICES
RECONNECT MY SERVICES
SP
Simone P's updateReviewer Update
14 Jan 2021, 16:12WANT MY SERVICES RECONNECTED IMMEDIATELY.
DERRICK YOUR TEAM LEADER WAS SUPPOSE TO CALL ME WITHIN AN HOURS TIME THAT WAS AT 11:15
I AM STILL WAITING.
DERRICK YOUR TEAM LEADER WAS SUPPOSE TO CALL ME WITHIN AN HOURS TIME THAT WAS AT 11:15
I AM STILL WAITING.
SP
Simone P's update14 Jan 2021, 16:12
Reviewer Update
WANT MY SERVICES RECONNECTED IMMEDIATELY.
DERRICK YOUR TEAM LEADER WAS SUPPOSE TO CALL ME WITHIN AN HOURS TIME THAT WAS AT 11:15
I AM STILL WAITING.
DERRICK YOUR TEAM LEADER WAS SUPPOSE TO CALL ME WITHIN AN HOURS TIME THAT WAS AT 11:15
I AM STILL WAITING.
SP
Simone P's updateReviewer Update
15 Jan 2021, 14:37DSTV AND LESEGO.
OVER 24 HOURS LATER AND NO RESPONSE AND NO SERVICE.
I AM CANCELLING MY SUBSCRIPTION AND I WANT A REFUND IMMEDIATELY.
THIS IS ACTUALLY BEYOND RIDICULOUS AND DISGUSTING.
SHAMEFUL
OVER 24 HOURS LATER AND NO RESPONSE AND NO SERVICE.
I AM CANCELLING MY SUBSCRIPTION AND I WANT A REFUND IMMEDIATELY.
THIS IS ACTUALLY BEYOND RIDICULOUS AND DISGUSTING.
SHAMEFUL
SP
Simone P's update15 Jan 2021, 14:37
Reviewer Update
DSTV AND LESEGO.
OVER 24 HOURS LATER AND NO RESPONSE AND NO SERVICE.
I AM CANCELLING MY SUBSCRIPTION AND I WANT A REFUND IMMEDIATELY.
THIS IS ACTUALLY BEYOND RIDICULOUS AND DISGUSTING.
SHAMEFUL
OVER 24 HOURS LATER AND NO RESPONSE AND NO SERVICE.
I AM CANCELLING MY SUBSCRIPTION AND I WANT A REFUND IMMEDIATELY.
THIS IS ACTUALLY BEYOND RIDICULOUS AND DISGUSTING.
SHAMEFUL