HS
Hardus S
1 reviews | Active since Jul 2011
24 Feb 2015, 09:36
A month later and no explorer
I have app**** for DDP and was approved in minutes and notified that a courier will be in contact. <br> <br> I has now been more than a month and I am still to get delivery - on two occasions I found call center and asked for escalation - which did not change one thing. <br> <br> Still to receive my decoder or any feedback in this regards!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2015, 10:59Hello JGSTEYN,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply24 Feb 2015, 10:59
Official
Hello JGSTEYN,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta