DS
Dave S

1 reviews | Active since Mar 2009

18 May 2017, 17:20

A media company with zero communication s****s!

<p>On 1st march I gave notice to cancel my business subscription from month end. They confirmed by email that my subscription was cancelled.</p> <p>About 3 weeks later I got an invoice for April. I contacted them by fone and email and they apologised for incorrectly invoicing me for the month that I had previously cancelled.</p> <p>Three weeks later they sent me another invoice for April? Again after contacting them they apologised for their error.</p> <p>Yesterday the sent me an invoice AGAIN for April, the 4th incorrect invoice.</p> <p>What does one do when faced with a company that has ZERO communication s****s???</p> <p>Maybe Hullo Peter can help?</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 May 2017, 08:08
Official

Dear Dave

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DS
Dave S's update23 May 2017, 19:50
Reviewer Update

Unfortunately I am still awaiting this promised reply???

DS
Dave S's update02 Jun 2017, 17:35
Reviewer Update

2 weeks after they promised to reply I am STILL WAITING???