A manager that actually cares, what an example for others out there

This is NOT a review of DSTV but rather a review of one of their employees... I recently had an issue with service that I was denied through no fault of my own by DSTV and I approached one of their managers at their Cape Town service center for assistance. Mr Gordon Moodley assisted me to a satisfactory conclusion by going way above the levels of service which is generally offered to clients by any business in South Africa at this time. Thank you Mr Moodley for your assistance in this regard, it is nice to know that there are still managers that are willing to assist customers to the best of their ability and don"t "hide behind call centres" and are unapproachable. Well done to you Sir, you met and exceeded this customers expectation.