NP
Nicole P

1 reviews | Active since Dec 2020

29 Dec 2020, 17:04

A loyal very unhappy and frustrated customer!!!

I am highly frustrated with DSTV every other month I am over charged although I am on price lock and I don't hire movies. Why does my account fluctuate in price all. This problem is going back to last year Aug 2019. I am wasting how much money calling in for the errors and it doesn't get fixed the first time so you can imagine what my cell phone bill looks like. Can you please stop over charging me..... I am at the end of my roots and I am highly frustrated.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Dec 2020, 17:05
Official
Hi Nicole, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NP
Nicole P's update03 Jan 2021, 12:57
Reviewer Update
Still no phone call.