1 reviews | Active since Oct 2017
A for Attitude
Between 28/11/17 and 29/11/17, I have made several calls to DSTV (MultiChoice) with enquiries relating to my account, where I did not understand my bill properly.
On each of these calls, even though I spoke to different individuals, I received the best service I have experienced in a long time. Not only did they take the time to listen, they explained in detail so that i completely understood, they probed with questions to ensure they understand before blurting out an answer and they were strictly professional.
This is like a fresh breeze in the service realm and I believe that many companies could learn from this type of service. It moved my so much, I simply had to write a review here.
Thanks for getting this right DSTV(MultiChoice)
Regards Neil
Good day Neil
Thank you so much for the positive feedback which we truly appreciate.
We commit ourselves to deliver the highest level of service. Also, we aim to improve areas where concerned for the satisfaction of our customers.
Should you require any further assistance, feel free to contact us.
Your feedback and support is important to us.
Dinah - DStv Hello Peter Team
Good day Neil
Thank you so much for the positive feedback which we truly appreciate.
We commit ourselves to deliver the highest level of service. Also, we aim to improve areas where concerned for the satisfaction of our customers.
Should you require any further assistance, feel free to contact us.
Your feedback and support is important to us.
Dinah - DStv Hello Peter Team