MG
Merlene G

1 reviews | Active since Jun 2023

31 Oct 2023, 00:17

A CALL FOR THE NATION TO STAND IN UNITY AGAINST DSTV

Reacted to dstv stating you cN now live stream RWC FINAL for R19.95. I paid the amount, and today hear I must give i mnth notice to cancel my dstv access subsription. First they alleged I now owe them an extra R172. After an hour trying to cancel the bogus subscription, the amount was reduced to R99. They claim only I can cancel the subscription via their mydstv app and i have to give one month notice. Three hours later i still cannot cancel it. The app continiously gives error message. They insist I have to pay the R99 sibscription for Nov and if I do not succeed to cancel before 1 Nov, I also have to pay for Dec. They misled the whole nation to believe that by paying a mere R19,95, you can watch the RWC final, while they very well knew they will hold you liable for at least one mnth longer for R99. DSTV MULTICHOICE IS A DISGRACE FOR OUR COUNTRY! TO MAKE MONEY IN SUCH A DISGRACEFUL WAY FROM THIS WONDERFUL PATH WE WALKED WITH THE BOKKE IS DISGUSTING! I WILL FIGHT THIS UNTILL MULTICHOICE DSTV APOLOGIZE TO SOUTH AFRICA AND REVERSE THEIR SCANDALOUS FINANCIAL ABUSE. I wonder how many people paid the R29,95 and now being held accountable for at least another R99? And by the look of my failed attempts to cancel before end of business 31 Oct, will also be alleged to be liable for another R99. Can SA as a united nation stand together, as we did with the RWC and refuse to do any further business with Multichoice Dstv untill they apolgize to the nation and reverse teir scandalous abuse of us all, PLEASE

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Oct 2023, 06:56
Official
Hi Merlene, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
MG
Merlene G's update31 Oct 2023, 19:09
Reviewer Update
No feedback yet!!! I still get error messages if I try to concel my bogus "subscription"