DN
Dushen N

1 reviews | Active since Jan 2017

31 Jan 2017, 12:31

A bunch of ******* and *********** staff

<p>I have signed up for price lock in October/November of last year. To date I cannot get a hold of anyone to have the decoders installed . I have contacted the call centre almost every week since then to have this cancelled and it's like hitting a brick wall every time. I am being debited for something that I am not damn using and this is a total ******* and to make matters worse I was also charged for the price lock and a full premium bouquet for the same household in the same month. ***. Does that even make sense!!! Each time I call the call centre I get told that they cannot help as it is a different department that deals with price lock. I even went to your head office on Randburg with the decoder and was turned away. I called yet again today and spoke to a Supervisor by the name of Tebogo Ndemanded who has given me the contact number for the operationsame manager a Mr Mqtimba Mathonsi ( ********** 435) and guess what he too does not answer his phone. Can someone in multichoice pleaded have the decency to have this entire debacle sorted out immediately and I want my money back you bunch of *******!!!</p> <p>D Naidoo</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2017, 12:35
Official

Dear Dushen Naidoo

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team