NM
Ntshege M
1 reviews | Active since Jul 2017
31 Oct 2022, 18:02
A BUNCH OF **********
Irs been 3weeks since, I reported an error, till today that error has not been cleared, and yet they are debiting my account, for a service I am not getting.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Oct 2022, 18:10Hi Ntshege,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Oct 2022, 18:10
Official
Hi Ntshege,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NM
Ntshege M's updateReviewer Update
02 Nov 2022, 08:52I am still waiting for the call that I told the agent who called me yesterday to get someone to call me at 6pm, it's been more than 2weeks since I have been paying for a service I don't get, they even gmhad the nerve of debating my bank account and yet the error is still not resolved by their team.
Even their agents are *********** when it comes to follow up calls to clients.
I even suggested on a recorded line to the agent last week that they must send out a technician to fix the error, he said we must do that.
How then must I pay fir a service that they cannot fix
Even their agents are *********** when it comes to follow up calls to clients.
I even suggested on a recorded line to the agent last week that they must send out a technician to fix the error, he said we must do that.
How then must I pay fir a service that they cannot fix
NM
Ntshege M's update02 Nov 2022, 08:52
Reviewer Update
I am still waiting for the call that I told the agent who called me yesterday to get someone to call me at 6pm, it's been more than 2weeks since I have been paying for a service I don't get, they even gmhad the nerve of debating my bank account and yet the error is still not resolved by their team.
Even their agents are *********** when it comes to follow up calls to clients.
I even suggested on a recorded line to the agent last week that they must send out a technician to fix the error, he said we must do that.
How then must I pay fir a service that they cannot fix
Even their agents are *********** when it comes to follow up calls to clients.
I even suggested on a recorded line to the agent last week that they must send out a technician to fix the error, he said we must do that.
How then must I pay fir a service that they cannot fix