1 reviews | Active since Jan 2018
My daughter had left a review on Hello Peter on Friday 30 July and she was contacted yesterday evening by Andile from the Hello Peter complaints team telling her the amount due R540.12 and assured her that there will be no reconnection fee, he then told her that he will send her a blank email for her to send her communication between herself and Multichoice concerning the billing issues. After that phone call she made a payment of R550 and is STILL waiting for Andile's email. Right now our DStv is disconnected and not a soul from Multichoice has bothered to contact her regarding the obviously still outstanding information needed to resolve the issue. Why is this a constant battle???? What the hell do you people do at Multichoice because it sure as hell isn't your jobs!!! Someone needs to fix this NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You will see how that reconnection fee is going to get paid because definitely won't be paid by us
Best regards,
Best regards,
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