RH
Richard H
1 reviews | Active since Sept 2019
26 Apr 2023, 12:12
***********
***********. Tried to change debit order details, insisted on acknowledgement that they were changed, got confirmation in writing from Thabiso and guess what? Off course, the debit order went off the old account whose owner is deceased. I have no words, tough enough dealing with a passing and these *********** i....... can't even change the bank account so they can collect their revenue.
Helpful (0)
Replies (3)0
Replies (3)DStv (MultiChoice)'s replyOfficial
26 Apr 2023, 13:16Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Apr 2023, 13:16
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RH
Richard H's updateReviewer Update
26 Apr 2023, 13:21You don't fool me with the standard response. Surely you should at least ask an account number or an ID in order to "attend to it" - what are you attending to?
RH
Richard H's update26 Apr 2023, 13:21
Reviewer Update
You don't fool me with the standard response. Surely you should at least ask an account number or an ID in order to "attend to it" - what are you attending to?
DStv (MultiChoice)'s replyOfficial
26 Apr 2023, 13:55Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Apr 2023, 13:55
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
