RH
Richard H

1 reviews | Active since Sept 2019

26 Apr 2023, 12:12

***********

***********. Tried to change debit order details, insisted on acknowledgement that they were changed, got confirmation in writing from Thabiso and guess what? Off course, the debit order went off the old account whose owner is deceased. I have no words, tough enough dealing with a passing and these *********** i....... can't even change the bank account so they can collect their revenue.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2023, 13:16
Official
Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
RH
Richard H's update26 Apr 2023, 13:21
Reviewer Update
You don't fool me with the standard response. Surely you should at least ask an account number or an ID in order to "attend to it" - what are you attending to?
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2023, 13:55
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team