LT
Luthando T

1 reviews | Active since Mar 2022

13 Mar 2022, 11:12

***8

My customer number ****8.*i billed for the premium that I never been add on my account last month I pay over R600 again this month Ask me to pay Your quote is still in a *"pending"* status, so you'll need to pay *R358.71* before I can reconnect you.

This includes: Outstanding account balance: *R-119.42* Reconnection amount: *R478.13*

Would you like to pay and reconnect now? This Dstv just *****ing now I made call just now Gugu Maphumulo she said to be add Indian Channel I told her I never watch Indian channel I drop my premium to R119 because I can’t even afford Compact Premium how can the add Indian channels no this is very poor I will never allow Dstv to treat me like this I’m paying my service of R119 how can they add their nonsense on my account now the said I must pay full RR358 I’m not going to do that they must take their account back and refund me all the money I pay R750 and close this I’m tired of them πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Mar 2022, 12:30
Official
Hi  Luthando Tololo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LT
Luthando T's update13 Mar 2022, 14:20
Reviewer Update
You rather solve this issue before I cancel Dstv account because don’t know why deliver poor service