DL
Delicia L

1 reviews | Active since Jun 2020

10 Jun 2020, 11:49

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I have been experiencing challenges with Catch up for the past few months. Every time I call them, I have to hold on for endless minutes, wasting my airtime. They cannot tell me why this problem is happening... You speak to different consultants every time you call and the one does not know what the other is doing. As a paying customer, I expect much better services. Service delivery is just simply POOR!!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2020, 11:53
Official
Hi Delicia Lewis, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team