*** - DSTV Premium Price Lock Account - Explora - Ref *** - Disgruntled Customer

*** - DSTV Premium Price Lock Account - Explora - Ref ***

Hi there,

I've now resorted to Hello Peter because DSTV Price Lock doesn't have a contact number and when you call *** they say they cannot help me because my account is a Price Lock Account.

For the month of October 2019, I've watched DSTV only for 3 days. I've been disconnected for then 4 times and everytime they reconnect me, they charge me a reconnection fee.

I've made an arrangement with DSTV - and my services were reconnected as per below email received. 5 days later I got disconnected again even though an arrangement was in place.

I am now going to pay R959 for a month where I only watched DSTV for 3 days.

Dstvhelp Fri, Oct 4, 9:25 AM to me

ENQUIRY REFERENCE NUMBER : *** Good day

Thank you for your email.

We have reconnected your services.

Kind regards,

Lesego Kwapeng

Dstvhelp Fri, Oct 4, 9:25 AM to me

ENQUIRY REFERENCE NUMBER : *** Good day

Thank you for your email.

We have reconnected your services.

Kind regards,

Lesego Kwapeng