1 reviews | Active since Jun 2018
***3
Good day
I have a big problem with multichoice I paid my acc the agreed amount, but still my services are disconnected, so disappointed and disgusted with the service and the treatment I’m getting from them... They can’t even provide a person with a simple the correct email address, I wish to just end my subscription with them sadly that the kids watches cartoons.. If it’s not an incorrect amount or Ridiculous charges My account no ********** 3
Dear Tokologo Kodisang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tokologo Kodisang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Tokologo
Thank you for taking the time to contact us.
I also apologise for the delayed response and any inconvenience caused.
Our records show that you have been assisted and the service is active. However, your DStv accounts still owes:
- The normal DStv account owes - R306.45 (Compact service from 05 to 24 August 2018).
- Price Lock ***.37.
- Box office account - R70.00.
In summary, the total balance for your DStv account is R649.00 payable by 25th of every month.
- The balance includes - (R530.00 = R475.00 + R35.00+R20.00) and (R119.00) for Price Lock.
Payments have been received but short paid and late paid. I recommend that you fully settle the balance owed to bring your account into a zero balance.
For any queries, please send us your email to ***.
Thanks again for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Tokologo
Thank you for taking the time to contact us.
I also apologise for the delayed response and any inconvenience caused.
Our records show that you have been assisted and the service is active. However, your DStv accounts still owes:
- The normal DStv account owes - R306.45 (Compact service from 05 to 24 August 2018).
- Price Lock ***.37.
- Box office account - R70.00.
In summary, the total balance for your DStv account is R649.00 payable by 25th of every month.
- The balance includes - (R530.00 = R475.00 + R35.00+R20.00) and (R119.00) for Price Lock.
Payments have been received but short paid and late paid. I recommend that you fully settle the balance owed to bring your account into a zero balance.
For any queries, please send us your email to ***.
Thanks again for your invaluable support.
Kind regards
Dinah
Best regards,