*** - Still no resolution on my Accounts

It has been three wks since I lodged a complaint about my account which I disconnected @ 30 June 2015 yet the account reflects an outstanding amount of R749.00 when the actual premium was R699.00 <br> <br> My Bank statements for May/June/July 2015 which DSTV also has a copy, does not reflect any unpaid amount towards a monthly subscription. At the same time I pay via my cheque card through the Self Service option on DSTV website. If there is no money in my cheque account it would reject immediately the process of payment through the Self Service option.<br> What makes it even worse is that subscriptions are payable by the 1st of each month or the DSTV connection will be disconnected automatically.<br> <br> Still today after providing all the necessary documentation (Bank Statement, Confirmation of Discontinuation of Service) and requested copies of the MultiChoice Statements for those months, nothing has been resolved.<br> <br> In fact when I went to Randburg Office they could not provide me with a copy of the Statement for the requested months. How much longer do I have to wait!!!!!